FAQs
Refund Policy
Please check ID20 for start, remember drop correct link. No refunds will be made to Paypal or Stripe. After a deposit has been completed, there is no way to reverse it. You must use your balance on orders from https://expertmediapack.com
You agree that once you complete a payment, you will not file a dispute or a chargeback against us for any reason.
If you file a dispute or chargeback against us after a deposit, we reserve the right to terminate all future orders, ban you from our site. We also reserve the right to take away any followers or likes we delivered to you or your clients Instagram/Facebook/Twitter or other social media account.
Orders placed in buybestsuperfans.com will not be refunded or canceled after they are placed. You will receive a refund credit to your buybestsuperfans.com account if the order is non-deliverable.
Misplaced or Private account orders will not qualify for a refund. Be sure to confirm each and every order before placing it.
Fraudulent activity such as using unauthorized or stolen credit cards will lead to termination of your account. There are no exceptions.
Please do not use more than one server at the same time for the same page. We cannot give you correct followers/likes number in that case. We will not refund for these orders. Please keep attention!
Our most of the service start instantly expect few services that take 24-48 hrs to deliver. If you do not receive your service in time, please contact support for fix issue. We are online 18 hours per days to provide you support.
There could be an exception if the support will decide to refund, we can only refund the amount that you have on your panel account.
What is drip feed ?
Drip Feed is a service that we are offering so you would be able to put the same order multiple times automatically. Example: let's say you want to get 1000 likes on your Instagram Post but you want to get 100 likes each 30 minutes, you will put Link: Your Post Link Quantity: 100 Runs: 10 (as you want to run this order 10 times, if you want to get 2000 likes, you will run it 20 times, etc…) Interval: 30 (because you want to get 100 likes on your post each 30 minutes, if you want each hour, you will put 60 because the time is in minutes) P.S: Never order more quantity than the maximum which is written on the service name (Quantity x Runs), Example if the service's max is 4000, you don’t put Quantity: 500 and Run: 10, because total quantity will be 500x10 = 5000 which is bigger than the service max (4000). Also never put the Interval below the actual start time (some services need 60 minutes to start, don’t put Interval less than the service start time or it will cause a fail in your order). Lastly, remind user not to use much now days on most server, because the server delayed the time and start time hard to control issue, please try understanding the start time before set the drip feed. Only recommended very less server which instant start and instant add on to use, otherwise will loss amount completed.
How do I use mass order ?
You put the service ID followed by | followed by the link followed by | followed by quantity on each line To get the service ID of a service please check here: https://expertmediapack.com Let’s say you want to use the Mass Order to add Instagram Followers to your 3 accounts: abcd, asdf, qwer From the Services List @ https://expertmediapack.com/services, the service ID for this service “Instagram Followers [15K] [REAL] ” is 102 Let’s say you want to add 1000 followers for each account, the output will be like this: ID|Link|Quantity or in this example:
102|abcd|1000
102|asdf|1000
102|qwer|1000
Cancel/Refill button is not working ?
The cancel or refill button sends a trigger to cancel or refill an order, it doesn't work instantly, it's just a trigger, sometimes it's too late to stop an order, and sometimes an order might not need refill, because your no drop or dropped by not the service you order on this.
What is cancel and partial status ?
Partial Status is when we partially refund the remains of an order. Sometimes for some reasons, we are unable to deliver a full order, so we refund you the remaining undelivered amount. Example: You bought an order with quantity 10000 and charges $10, let's say we delivered 9000 and the remaining 1000 we couldn't deliver, then we will "Partial" the order and refund you the remaining 1000 ($1 in this example). For orders issue problem usually takes up 24-48HR automatic solve the problem. If the status is Partially Completed / Canceled it means Smm-Panel System can't give more likes / followers to the current page or post and money automatically refunded for remains likes / followers. Please order in the different server in that case.
